Guidelines - WILDCARD

That covers most of it. These guidelines are the practical version: how to get better calls, how not to wreck the queue, and what to do when someone else is making the place worse.

Actually talk. If you queue for a voice call, say something. You do not have to be dazzling — hello is fine, a normal question is fine, a slightly awkward first thirty seconds is fine. The other person joined to have a conversation. If you do not feel like speaking right now, that is fine, just do not queue until you do.
Give the call a minute. First impressions through a microphone are weird. The voice is unfamiliar, the rhythm is not settled, and both people are doing the tiny awkward sound-check that happens before a real conversation starts. Some calls are obviously bad and you should leave them, but if nothing bad has happened and the call just feels slightly awkward, give it a minute before you decide.
One person on the mic. The other person joined for a one-to-one call, not a surprise group chat with whoever else is in your room. Background music, loud videos, shouting across the room, and mystery people talking over the call all make the experience worse.
Use your bio and interests properly. Your bio and interests are there to make conversations easier. A short bio gives the other person something to start from before either of you has said anything clever. It does not need to be polished. It just needs to be usable.
Do not treat people like loading screens. Do not join the queue just to skip everyone until you get the exact person you imagined. The person you skipped gets cut off after two seconds with no idea why, the queue gets uglier, and you train yourself into being worse company. If you want a specific kind of match, use the filters. If the queue is quiet, widen the filter or come back later.
About the gender filter. The gender filter is part of the paid subscription. That is deliberate — Wildcard costs money to run, and the strongest filters being used by people who are actually invested in the place keeps things working. The gender filter is there for people who want it. It is not the point of the site. The point is adults having decent conversations with other adults.
Use ratings honestly. Thumbs up means it was a good call. Thumbs down means it was not. Block means you do not want to be matched with that person again. Do not use ratings as revenge because someone was not exactly what you wanted. Do use them when someone is rude, abusive, silent, creepy, or just made the call worse. The more honestly people use ratings, reports, and blocks, the better the site gets.
Block quickly when you need to. You do not owe anyone unlimited chances. If someone is abusive or unsafe, block them — that is what the button is for. Blocking is not dramatic. It is housekeeping.
Report serious stuff. Use reports for things that need attention: harassment, hate speech, underage users, sexual statements, threats, or anything that makes the site unsafe. Include enough detail for a human to understand what happened. A report that says “bad” is less useful than one that says what the person actually did.
Keep it adult. Wildcard is for adults. Do not use the site if you are under 18. Do not try to involve underage users. Do not joke around that line. If someone seems underage, report it.
Do not use anonymity as an excuse to be a dick. Anonymity is there so people can talk more freely, not so they can become the worst version of themselves. If you would not say it to someone’s face, do not say it through a mic. Turn up, be cool, use the tools when someone deserves it, and help keep the place worth using.

If something needs more than a block or a report, contact us and a human will look at it.